Strategy
Our strategy has a visible impact on housing
Our mission is to promote the wellbeing of Espoo by providing affordable rental housing for current and future residents. This mission is guided by a strategy whose main outlines and strategic priorities are approved by our Board of Directors.
In practice, the implementation of our strategy is reflected in the types of homes we build, how we develop our services, and how we care for our properties and the environment.
Our vision
Our vision defines the direction in which we aim to develop our operations. Our goal is to provide smooth, affordable, and responsible rental housing in Espoo.
Smooth and affordable living, delivered responsibly
Our operations are smooth and efficient. For our customers, this means functional services; for our staff, it means seamless collaboration in daily work. Our goal is to enhance both the customer and employee experience while maintaining cost-effectiveness.
We offer housing at prices below market rates—an important advantage, especially in the Helsinki metropolitan area.
We focus on providing affordable rental apartments and improving the quality of living. Our aim is to ensure a good and functional everyday life for our residents.
Responsibility is at the core of everything we do. It is reflected in how we support the wellbeing of both residents and staff, as well as in environmentally responsible construction, property maintenance, and renovations.
Our strategic priorities
Our strategic priorities guide our development efforts and help us do the right things from the perspectives of our residents, the environment, and the economy. We actively monitor progress in these priority areas.
Five strategic priorities
Customers
We actively promote a positive customer experience. The value our customers receive exceeds the industry average.
Property Portfolio
We ensure that our property portfolio meets current and future needs.
Operating Model
We operate smoothly and efficiently—and expect the same from our partner network.
Personnel and Competence
We continuously improve the employee experience and strengthen the skills of our staff.
Sustainable Development
We ensure a balanced approach to economic, social, and environmental responsibility.
Municipal oversight and other regulation
The Espoo City Council sets our performance targets as part of the city’s ownership steering. Our operations are also guided by various action plans, agreements, and legislation. These ensure that our activities support the goals of both the city and society at large.