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You can find all the information and services related to applying for housing online
For matters related to applying for housing, we do not offer services via phone or email, as all the necessary information and services are easily available online. On our website, you will find clear instructions for the application process, and through the applicant's online service, you can conveniently manage your application whenever it suits you best.
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- We do not provide phone or email services for housing application matters, as all necessary information and services are readily available online.
- The "How to Apply for Housing" section on our website, along with the chatbot, provides answers to questions about the application process.
- Once you have an active housing application, you can manage and update it through the applicant's online service, which is available 24/7.
- If you need support using online services, assistance is available at Espoo's service points and libraries.
- You can also get help with applying for rental apartments from Espoon Asunnot and other landlords through Espoo City's housing advice, provided by Edistia.
- Due to high demand, we recommend also applying for apartments from other lessors.
If you are planning to apply for a rental home from us, you might have many questions. How do you fill out the application? What criteria affect tenant selection? What do the wealth limits mean, and how is your application processed?
You can find answers to these and many other questions in the 'How to Apply for Housing' section on our website. We recommend reviewing this section carefully before filling out your application
Don't forget to make use of our website's chatbot service. It’s available 24/7 to answer any questions you might have about applying for rental housing.
Applicant's online service: Always at your disposal
Fill out the rental housing application carefully. Once you have submitted the application, it is important to keep the information up to date. Managing an active application is easy through the applicant's online service. There you can:
- Review your application and ensure all information is correct.
- Edit your application if, for example, your life situation changes or you want to modify your preferences.
- Extend the validity of your application. Your rental housing application is valid for three months from the date of submission, but you can easily extend its validity. If the application expires, you will need to fill out a new one.
- Terminate the validity of your application if applying for rental housing is no longer relevant for you.
All changes made in the online service take effect immediately.
Please note that we do not offer phone or email support for matters related to applying for housing. If you need assistance with using our online services, help is available at Espoo's service points and libraries.
You can also get help with applying for rental housing from Espoon Asunnot and other lessors through Espoo City's housing counselling, provided by Edistia. For more information and contact details, visit their website.
Apply for housing from other lessors as well
Please note that we do not have a queuing system; instead, we strive to offer housing to those who need it the most. Our tenant selection is based on the law, and factors such as housing need, assets, and income influence the likelihood of being offered housing.
Due to the high demand for affordable rental housing in the Helsinki metropolitan area, we are unable to provide housing for all applicants. Therefore, we recommend also applying for housing from other lessors offering ARA rental apartments, whose contact details can be found, for example, on the City of Espoo's website.